Terms & Conditions
Last updated: 6 October 2026
1. About Social Front
Social Front is a content creation, ads management, and website building service operated from India for clients in India and around the world. By placing an order — through this website, WhatsApp, Instagram, or Facebook — you agree to these Terms & Conditions.
2. Our Services
We provide Content Creation (videos and blog articles, plus other custom content on request), Ads Management, and Website Building, each priced and described on its own page of this site. We prepare all work based on what you tell us and the materials (your photos, videos, business details) you share with us — the quality of what we deliver depends on the quality of what we're given to work with.
3. Prices & Payment
Prices are shown in Indian Rupees (INR) and in US Dollars (USD). Clients in India can pay in INR; international clients can pay in USD. Payment is collected as a single advance payment covering the quoted price, made at the time of ordering, through Razorpay. We do not see or store your card, UPI, or bank details — Razorpay handles this securely. Your bank or card issuer may charge its own currency-conversion or international transaction fees, which we do not control. Our target turnaround, once payment is confirmed and we have everything we need from you, is a few days depending on the service.
4. Taxes
Prices are as displayed at the time of ordering. Any taxes that apply to your order under the law, including GST where applicable, are either included in the displayed price or shown separately before you pay. You are responsible for any import duties, withholding, or local taxes that apply in your own country.
5. Revisions
One revision round is included with every service or deliverable, so you can request changes once before it's finalized. Anything beyond that is treated as a fresh request and quoted separately.
6. Response Time
We respond to messages, revision requests, and delivery updates as soon as we can. Some things sit outside our hands, such as platform reviews, outages and technical issues, so we can't promise an exact timeline, but we always reply as soon as we can.
7. Cancellations & Refunds
You may cancel before we accept and confirm your order, in which case you'll receive a full refund to the original payment method. Once an order is accepted and confirmed, it cannot be cancelled and is non-refundable. Refunds, where due, are processed through Razorpay and may take several business days to reach your account; any currency-conversion differences or bank fees on your side are outside our control.
8. Ownership of What You Get
For Website Building, the domain and hosting are registered under your own name from day one — genuinely yours, never held under our accounts. For Ads Management, campaigns run on your own ad account under your own name; your data and history stay yours. For Content Creation, delivered and fully paid-for content is yours to use for your own business.
9. Right to Decline an Order
We may decline an order at our discretion — for example if it's outside what we offer, or the details given are insufficient to do the work properly. If this happens after payment, you get a full refund.
10. No Guarantee of Results
We aim to deliver good, honest work, but we can't guarantee specific business outcomes — sales, followers, ad performance, or search rankings — since those depend on many factors outside our control.
11. Intellectual Property
Content we create remains ours until full payment is received. Once paid for and delivered, it's yours to use for your own business. We deliver directly to you for your own use — reselling it, redistributing it, or passing it off as a template for someone else's use is not permitted under any circumstances.
12. Confidentiality & Your Information
We treat your business information and materials with reasonable care and confidentiality, and use them only to deliver what you've ordered. We don't share your information with anyone beyond what's needed to do the work (like our payment gateway) or where the law requires it. See our Privacy Policy for details.
13. Liability
If something genuinely goes wrong on our end, our responsibility is limited to the amount you paid for that specific order — we're not liable for indirect losses like lost profit or lost business opportunity.
14. How We Communicate
Our main channel is WhatsApp. We also respond on Instagram and Facebook. Calls and in-person meetings are not part of our service.
15. Circumstances Beyond Our Control
We're not responsible for delays caused by things outside our control — internet outages, payment gateway issues, platform downtime, and similar events. We'll keep you updated if something like this affects your order.
16. If You Misuse What We Deliver
You agree to use anything we deliver — content, ad campaigns, or your website — lawfully and for your own business. If a claim ever arises from how you've used it (rather than from how we made it), that's on you to resolve, not us.
17. Governing Law & Disputes
These Terms are governed by the laws of India, whichever country you are in. Any dispute will be handled by the courts of competent jurisdiction in India. We encourage you to contact us first so we can try to resolve any concern directly.
18. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continuing to use our services after an update means you accept the revised Terms. If any part of these Terms is ever found unenforceable, the rest still stands — this document, along with your specific order, is the whole agreement between us.
19. Contact
Questions about these Terms can be sent to us on WhatsApp, or via Instagram or Facebook, as listed on our Contact page.